. . . is an award-winning columnist (Computerworld), editor (StorefrontBacktalk, FierceRetail) and reporter (Informationweek, Computerworld), with focuses on information technology, retailing, security and payments.
. . . edits Computerworld's daily Shark Tank feature, presenting true tales of IT life, fresh every weekday since 2000.
. . . woke up U.S. shuttle astronauts in space -- twice. (Yes, really.)
Frank Hayes • P.O. Box 14253 • Portland, OR 97293 • firstname.lastname@example.org